by Jill Enterkin and Mark Sefton, Department for Constitutional Affairs, Research Unit
This report details the results of an evaluation of Exeter County Court’s small claims mediation scheme. It describes the process and impact of the scheme, on the parties and the courts. It quantifies and profiles mediated cases, examines motives and experiences of litigants, and the views of judges, legal representatives and mediators.
Report split in to three smaller sections for easier downloading
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