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Procedural guidance


Chapter 08: Responding to the request

Releasing information

Refusing to release information

Section 17 notices

There are limited provisions in the Act enabling you not to give these explanations where to do so would itself undermine the exemption in question.

Suggested model s17 notices for use in straightforward or routine cases are included in the standard paragraphs. It is important that, when you refuse information, you ensure that the applicant is given the full reasoning behind the refusal.

But it is important to note that in more complex cases, the precise drafting of s.17 notices may be very sensitive, and require careful, expert handling.

Redactions

Information which should not be released can be deleted from any document the other contents of which will be released, for instance by 'black-penning' the information to be protected. If an applicant has requested all the information in a particular document but it is necessary to redact some of that information because it is exempt, you should make it clear that redactions have taken place, and cite the relevant exemption as to why the information has been redacted.

It is important to bear in mind however, that the Freedom of Information Act applies to information, and not documents. Whilst the information requested is likely often to be contained in a document, this does not mean that the document has to be released with exempt material redacted from it. Rather, it may be more appropriate to release solely the information that can be released by creating a new document with only that information contained. This is likely to be particularly relevant where the majority of the information contained in the document does not fall within the scope of the applicant's request.

If you are making redactions from electronic documents you need to be aware that technological advances may allow redactions to be reversed.

If you have to make redactions to documents which will be released in electronic format, you should consider copying the information to a new document, and making an indication where a redaction has taken place and citing the exemption and sending this new document to the applicant.

If you consider that redactions have to be made to documents in order to release the information requested you should consider contacting your local FOI specialist.

Monitoring decisions

Your authority will have an IT system and procedures for managing FOI and EIR information requests to enable you to record your handling of these requests.

This record will enable your department to identify implementation issues, to develop its publication scheme and to assess its performance in the handling FOI and EIR information requests. Furthermore, this record will be essential for your authority's monitoring report to the DCA on the information requests that have been received and processed.

By following your authority's monitoring procedures and ensuring that your FOI expert is notified at all the points outlined in the flowchart you will assist your authority to keep an accurate central record of FOI and EIR information requests.



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