This coroners' model charter describes the sort of services which may be available from the coroner for your area. He or she is not obliged to provide these services either in full or in part—many have produced their own charter which is available from the coroner's office. This document is a template which the government recommends that coroners use or, if necessary, adapt for their local needs.
The aim of the model coroner's charter is to show what bereaved people and other users of the service can expect from coroners and their staff. It covers post mortems, procedure before, during and after inquests, the role of jurors and other areas such as how to give feedback and how to make complaints.
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the model coroners' service charter 
Last updated: February 2007
[PDF 1.19mb, 6 pages]